Shipping & Return Policy

Shipping & Delivery Policy – Candylogistics

At Candylogistics, we pride ourselves on delivering joy as quickly as possible.

Delivery Options:
• Same-Day Orders: Gift items are delivered within a few hours of placing your order.
• Some orders delivers in 5-7 working days or more which will be indicated to all affected orders.
• Instant Orders (e.g., pizza, food items): Delivered within minutes after the order is placed and confirmed.
• Orders Outside usa should be placed directly with the customer service
Delivery Locations:
We deliver to the USA and select international countries. Please confirm availability for your destination during checkout.

Order Confirmation & Tracking:
Once your order is placed, you will receive an order confirmation via email or SMS, along with live tracking where available.

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Return Policy – Candylogistics

We want you to be completely satisfied with your order. Returns are accepted under the following conditions:
• Damaged Products: If the item arrives damaged or defective.
• Incorrect Orders: If the product received is not what was ordered.

Return Conditions:
• Claims must be made within 24 hours of delivery.
• Items must be in their original packaging.
• Photo evidence may be required for damaged or incorrect items.

To initiate a return, please contact us via our official customer support channels.